Service Design

Service Design

Service Design

Service Design

Shape your brand's evolution with bespoke service design. I craft experiences that invite exploration and drive meaningful connections. Let's redefine your journey together.

Shape your brand's evolution with bespoke service design. I craft experiences that invite exploration and drive meaningful connections. Let's redefine your journey together.

Shape your brand's evolution with bespoke service design. I craft experiences that invite exploration and drive meaningful connections. Let's redefine your journey together.

Shape your brand's evolution with bespoke service design. I craft experiences that invite exploration and drive meaningful connections. Let's redefine your journey together.

.clients

.clients

.clients

.clients

Experience the future of smart banking with Mox, Standard Chartered's latest venture supported by Hong Kong's leading telecom services. More than just a virtual bank, Mox offers a delightful financial journey. Redefine banking, helping you grow your money and explore endless possibilities.

The project's client transitioned from a ride-hailing app to a multi-modal mobility provider, emphasizing the self-finance management of future service users. This challenge prompted our efforts to assist users in judiciously allocating budgets for their mobility needs.

Step into the vision of the DJI virtual flight experience. A seamlessly integrated platform which unites online travel, sharing, gamification, e-commerce, and more, transforming possibilities into reality. New interactive avenues have been discovered, enhancing customer experiences, attracting fresh segments, and revitalizing inactive ones. Enter a future where immersive aerial adventures have already been redefined.

Embark on a groundbreaking project introducing a cutting-edge drone with olfaction capabilities, revolutionizing odor management in Wastewater Treatment Plants (WWTP). This autonomous solution provides real-time odor measurements and pinpoint localization, ensuring unprecedented efficiency and enhancing overall plant management. Join us in advancing the future of wastewater treatment with a technology poised to transform how we proactively address and control odorous emissions.

Unveil an innovative travel card, unlocking diverse experiences and rewards while preserving authentic local immersion. Tailor journeys to sidestep overcrowded attractions, fostering a dynamic exploration that reshapes tourism and encourages fresh discoveries.

Embark on a transformative journey towards customer-centric excellence in the insurance industry with our innovative project. Our solution revolves around a dynamic strategy, integrating preventive and sustainable practices, fostering community engagement through shared ownership, and establishing an extended network of touchpoints throughout the service continuum. By embracing these pivotal elements, we empower insurance companies to position themselves as forward-thinking entities, driving innovation and achieving service excellence by 2030. Join us in shaping the future of insurance, where customer satisfaction, sustainability, and community collaboration converge for unparalleled industry leadership.

Sino Inno Lab, part of the Hong Kong Innovation Foundation, advances Hong Kong's role as a global innovation hub. It serves as a sandbox platform for inventors and tech companies to test new innovations, fostering collaboration. The lab showcases cutting-edge solutions for hotels, residences, shopping malls, and property management to enhance service standards. It promotes a culture of innovation and explores smart living solutions using AI to create a more connected community.

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Let's collaborate.

.say hello

Let's collaborate.