While diabetes is inherently incurable, advancements in medical science have facilitated the achievement of remission, wherein the body exhibits no outward signs of the disease despite its persistence. To empower individuals in the self-management of diabetes, crucial technological innovations have been introduced to enhance glycemic control and overall quality of life. Notably, real-time continuous glucose monitoring (CGM) has emerged as a clinically effective tool, offering valuable insights into glucose trajectories and trends for users. Despite the proven benefits of CGM, a substantial challenge persists — up to 40% of users discontinue sensor usage within a year, and clinical studies reveal that usage rates often fall below 60% in certain demographics. The acceptability issues surrounding CGM utilization may be attributed, in part, to usability concerns and doubts regarding the accuracy of these devices. As we embark on our product design initiative, the primary challenge at hand is to develop a continuous glucose monitoring system that not only leverages the clinical effectiveness of real-time CGM but also addresses the usability and accuracy issues that contribute to the significant discontinuation rates observed in the current user population. Our goal is to create a solution that ensures sustained engagement, thereby maximizing the benefits of continuous glucose monitoring in diabetes management.